about_us

About us_OnCall Parking Manager

FAQs!

FAQs

So that we can easily identify your vehicle as a resident vehicle on our daily patrols, every validated resident needs a parking e-permit from OnCall. Once you have an e-permit, your registered vehicle is authorized immediately for parking and you will receive a physical parking permit to place in the right rear window of your vehicle.

Remember, your vehicle is authorized immediately once you’ve acquired an e-permit, so there is no need for any concern about incurring a tow just because your physical parking permit hasn’t arrived yet.

All data is encrypted and secured. Credit card processing is done through NABC, and no credit card information is kept on our servers unless you choose to store a credit card on file with us for convenience.

Yes! OnCall has developed an application to streamline the guest vehicle registration process and to let you review and make changes to your account. You may download the free OnCall Parking application for your Android or Apple devices by visiting the Google Play or iTunes App stores via your mobile device.

If you’ve got a guest visiting (for example, a friend or family member, or really, anyone coming to the property long enough to need to park their vehicle), we’ve made it as simple as possible for you to register their vehicle in our system so that they can enjoy the same hassle-free parking benefits you do. We’ll explain more about how to do that after you’ve signed up with OnCall.

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