Peace of Mind. Do You Know Who Is Living In Your Community?

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        This is a question almost all of us care about at some level, but if you’re a property manager or on the board of an Homeowners Association, it matters even more. And for larger residential communities, it’s a very difficult question to answer with confidence. Unless, of course, your community has implemented a state of the art parking management system like OnCall Parking Manager.

        Effective parking enforcement, it turns out, is the key to knowing who is living in your community. Regardless of what names are on a lease or rental agreement or title, anyone – anyone!– might be living in any particular unit at any particular time. Perhaps the lessee or owner has privately sublet the unit to a stranger. Perhaps long-term guests (friends, extended family members, any one at all, really) are staying with the primary resident. Various people might be rotating in and out, month to month, night to night. It’s exceedingly challenging to keep tabs on which people are living inside of closed doors. Except most people leave one important clue, sitting in plain sight. Their vehicle with a license plate, registered in their name. Right there in your community’s parking lot, every time they are on the property.

        The best parking solutions not only make sure authorized residents have a convenient parking space to come home to every night, they also help you (and your community’s residents) have peace of mind, knowing who is living in your community, day in and day out. OnCall Management Systems has developed a system designed to ensure every resident can park their authorized vehicles hassle free, make it easy and convenient for them to register guest vehicles as needed, facilitate efficient, responsible, and transparent parking enforcement by patrol staff, and give property management staff instant access to information about every vehicle parked on the property (not to mention all sorts of other benefits, such as a mobile messaging system, automated e-permit renewals, and an online payment gateway for collecting parking permit fees).

        Here’s how OnCall’s parking management system works. First, OnCall Mangement System’s staff works with you to set up your customized parking policy, taking into account every single detail you care about for managing vehicles on your property. Then residents are provided with a free mobile app for their smartphones (Apple and Android), which they use to register and pay for e-permits for each of their vehicles. They can use the same app anytime they need to register a guest vehicle, since guest vehicle parking software is included at no additional cost in every OnCall Parking Manager software package. Patrol staff, equipped with a special patrol version of the parking lot monitoring and parking lot enforcement software, are now able to quickly scan the parking lot for any unauthorized or inappropriately parked vehicles and issue violations electronically, instantly notifying both residents and staff as needed. Property management staff and other specially authorized users, such as HOA board members, now know immediately if anyone unauthorized might happen to be on the property, empowered with the knowledge take appropriate action. This all works together to give the whole community peace of mind to rest easy, knowing exactly who is living on the property at any given time.

        For any properties looking to get started with parking management software, the process is simple and straightforward. It begins by calling OnCall Management Systems for a free demonstration of their Parking Manager parking solution. OnCall will help you customize a parking management system to fit your community’s needs, give your staff and residents everything you need to set up a secure paperless system, and then support you with a world-class bilingual customer service team and even certified, trained patrol staff to ensure everything goes smoothly. Join the OnCall family, and let them help home feel more like home, for you and your guests.

Parking Enforcement: A Balance of Power.

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        Parking enforcement handled improperly is a massive headache for property managers, board members, residents, and guests alike. A headache that usually stems from two causes: a poorly designed parking management system that turns parking lots into chaotic messes, plus an imbalance of power, where towing companies hold all the keys. OnCall Management System’s Parking Manager is one of the very first and best parking solutions to solve both of these problems, eliminating chaos and confusion while also restoring a balance of power by building transparency into the heart of their parking management software.

        First, let’s look at the all to common chaos and power imbalance. It starts with a lack of clarity about which vehicles are authorized to be parked where, when. Unauthorized vehicles can remain parked for days in spots normally occupied by residents. Leaving it to frustrated residents to report problems to overwhelmed property management staff. Who might themselves be unsure to whom a particular vehicle belongs. Leading to calls to towing companies to solve the problem.Which potentially creates a whole new problem, because once the towing company gets involved, if there isn’t a thoughtfully designed and effectively implemented parking management system in place, they’ve got all the power. When they tow your car, they remove the evidence of why they even towed it in the first place. How do you know if you even did anything wrong? How do you know they aren’t just trying to get your money?
        It’s a powerless feeling for both residents and property management staff, because for a long time, there was very little accountability for tow companies. At worst, an unscrupulous driver could tow any vehicle for any reason, and a resident had no recourse but to pay the fee to get a vehicle returned. Even in the case of a legitimate violation, there is the problem of an inability to communicate easily with the resident in advance, compounded with no transparency for the towing company, which always creates unnecessary stress and the potential for conflict, which the property management staff and/or HOA board members then have to deal with.

        At the heart of everything is the challenge of the right people not being able to know the right information at the right time, easily and with full transparency and accountability. The software engineers and parking consultants at OnCall Management Systems knew there had to be a better way, and so they designed a set of parking solutions to even the playing field, to equip everyone with up to date, easily accessible, accurate information about the authorization status of every vehicle on the property, to keep towing companies accountable, and to introduce transparency into the system.

        With OnCall Parking manager, trained patrol staffs, equipped with mobile parking lot monitoring software are able to know instantly which vehicles are properly authorized, report violations with notifications that go directly to both property staff and residents, and the parking management system handles what happens next in accordance with a customized, property-specific parking policy. If a towing company needs to be brought in, detailed, documented, photographed towing reports – required for every tow and violation sticker – are accessible from anywhere, at any time, integrated into robust parking management software. Less stress, less conflict, protected residents. Problem solved.

        For any properties looking to get started with parking management software, the process is simple and straightforward. It begins by calling OnCall Management Systems for a free demonstration of their Parking Manager parking solution. OnCall will help you customize a parking management system to fit your community’s needs, give your staff and residents everything you need to set up a secure paperless system, and then support you with a world-class bilingual customer service team and even certified, trained patrol staff to ensure everything goes smoothly. Join the OnCall family, and let them help home feel more like home, for you and your guests.

Be Our Guest: Solving the Guest Vehicle Parking Enforcement Challenge.

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One of the toughest parking lot management challenges for property managers and homeowner associations is figuring out how best to deal with guest vehicles. For some communities, finding ways to handle parking enforcement for resident vehicles is difficult enough; add guest vehicles (and other temporary authorized vehicles like maintenance and construction vehicles) into the mix and property management staff scramble to find parking solutions.

Until recently, effective community parking enforcement meant making a choice between strict and cumbersome manual pre-emptive processes that were time consuming for staff and residents alike, or dealing with problems after the fact on a case by case basis, resulting in frustration, inconvenience, and sometimes even chaos for everyone. Without the right parking solutions, guests can’t feel at home because it’s difficult to authorize their vehicles quickly and easily, and residents can’t feel at home because no one feels secure knowing that only authorized vehicles are parked on the property.

Now, thanks to OnCall Management Systems state-of-the art paperless parking management System, managing guest vehicle parking is a breeze – easy for residents, convenient for guests, and effortless for property management staff. With Parking Manager, OnCall’s best in class, customizable parking management software, all the traditional headaches of community parking enforcement have been eliminated.

It all begins with a free mobile app made available to every authorized resident of a community. Residents simply register a guest vehicle (it could be almost any vehicle – the resident’s loaner car they’re using while their normal vehicle is being repaired, a vehicle belonging to an out of town guest staying for a week, a family member visiting for the weekend, or a friend spending the night binging on Game of Thrones) in the easy to use resident parking software, and choose how long to authorize the guest vehicle. Properties can choose in advance (as part of the customized community parking policy) how long any vehicle can be registered as a guest vehicle, and OnCall Parking Manager handles the details, automatically. Even going so far as to notify residents when an electronic guest pass is about to expire so no one is surprised by an unwelcome violation. Patrol staff in charge of parking lot monitoring has instant access to the updated database of authorized vehicles, so property management staff can verify who is on the property at any time, day or night.

For any properties looking to get started with parking management software, the process is simple and straightforward. It begins by calling OnCall Management Systems for a free demonstration of their Parking Manager parking solution. OnCall will help you customize a parking management system to fit your community’s needs, give your staff and residents everything you need to set up a secure paperless system, and then support you with a world-class bilingual customer service team and even certified, trained patrol staff to ensure everything goes smoothly. Join the OnCall family, and let us help home feel more like home, for you and your guests.

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  • It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
  • It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.