Privacy Policy

OnCall Patrol, LLC d/b/a OnCall Management Systems (“Company” or “We”) respect your privacy and are committed to protecting it through compliance with this policy (the “Privacy Policy“).

This policy applies to any users of any of the services of the Company, including but not limited to, the Company website www.oncallparking.com (our “Website”). This policy describes the types of information we may collect from you or that you may provide when you visit the Website and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies to information we collect:

On this Website.
in e-mail, text, and other electronic communications between you and this Website.
when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

us offline or through any other means, including on any other website operated by Company or any third party; and/or
any third party, including through any application or content (including advertising) that may link to or be accessible from the Website.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you should not use our Website. By accessing or using this Website, you agree to this Privacy Policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

by which you may be personally identified, such as name, postal address, e-mail address, telephone number, and vehicle information (“personal information“);
about you but that does not individually identify you; and/or
about your internet connection, the equipment used to access our Website, and usage details.

We collect this information:

directly from you when you provide it to us.
automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies and other tracking technologies.
from third parties, for example, our business partners.

Information You Provide to Us.

The information we collect on or through our Website may include:

Information that you provide to us in order to enable and utilize the Website. Such information may be provided by filling in forms or other information fields on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting or sending material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
Records and copies of your correspondence (including e-mail addresses), if you contact us.
Your responses to surveys that we might ask you to complete for research purposes.
Transaction details regarding your use of our services.
Your search queries on the Website.

Usage Details, IP Addresses, Cookies, and Other Technologies.

As you navigate through and interact with our Website, we may automatically collect certain information about your equipment, browsing actions, and patterns, including, but not limited to:

details of your visits to our Website, including traffic data, location data, and other communication data and the resources that you access and use on the Website; and/or
information about your computer and internet connection, including your IP address, operating system, and browser type.

This information is statistical data that helps us to improve our Website and to deliver a better and more personalized service by:

estimating our audience size and usage patterns.
storing information about your preferences, allowing us to customize our Website according to your individual interests.
speeding up your searches.
recognizing you when you return to our Website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
Web Beacons. Pages of our the Website [and our e-mails] may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or [opened an email] and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Third-party Use of Cookies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Website and its contents to you.
To provide you with information, products or services that you request from us.
To fulfill any other purpose for which you provide it.
To provide you with notices about your account, including, but not limited to, prize notifications, expiration notices, or renewal notices.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website or any products or services we offer or provide though it.
To allow you to participate in interactive features on the Website.
For other business purposes, including, but not limited to, customer service, research and development, ensuring user safety and security, and compliance.
In any other way described to you when you provide the information.
For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users without restriction.

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

To our subsidiaries and affiliates only as necessary to support our business.
When necessary, to contractors, service providers, or other third parties who are used to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by the Company about our Website users is among the assets transferred.
To fulfill the specific purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
After obtaining your consent.

We may also disclose your personal information:

To comply with any court order, law or legal process, which includes responses to any government or regulatory request.
To enforce or apply our Terms of Use https://www.oncallparking.com/terms-of-use/ and other agreements.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

Except as set forth above, the Company’s personnel does not have access to your personal information and the Company does not disclose any of your personal information to any third party without your prior consent.

Retention of Your Information

While your account is active, the Company retains any information regarding your account unless you have requested to have the account deleted. However, the Company may retain necessary information after account deletion in the following situations:

When there is an unresolved issue relating to your account, for example, outstanding credit or an unresolved dispute.
When we are required to by applicable law; and/or
When necessary for its legitimate business interests, such as fraud prevention, user safety, and security.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the “Flash Player: Settings” page on Adobe’s website. If you disable or refuse cookies, please note that some parts of the Website may then be inaccessible or not function properly. Further, most mobile device platforms (iOS, Android, etc.) require your consent before allowing applications to access device data and such consent can be revoked in your device settings.
Promotional Offers from the Company. If you do not wish to have your e-mail address or contact information used by the Company to promote our own products or services, you can opt-out by checking the relevant box located on the form on which we collect your data, or at any other time by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an e-mail stating your request to [email protected]. If we have sent you a promotional e-mail, you may send us a return e-mail asking to be omitted from future e-mail distributions. Please note that if you opt out, we may still send you non-promotional messages, such as receipts or information about your account.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page.

You may also send us an e-mail at [email protected] to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our Terms of Use.

Your California Privacy Rights

California Civil Code Section Â§ 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to [email protected].

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by e-mail to the e-mail address specified in your account and/or through a notice on the Website home page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes. To the extent permitted under applicable law, by using our services after any such notice, you consent to the changes to this policy.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at: [email protected].